HOUSE RULES

To make sure that the Traveller will have a pleasant stay and to prevent any misunderstanding, please read these house rules for accommodation. When Traveller confirms a reservation it is implied that they are familiar and agree with them, and that the Traveller will fully adhere to them. Violation of house rules can result in the cancellation of the reservation, and charging the full amount of the accommodation regardless in case of a shorter stay.

On the day of arrival the Traveller has to give to the service provider their identification documents (passport or ID) for the purpose of registration with the Tourist Union. The documents have to be returned as soon as possible, with maximum retention of an hour.

The Agency and service provider are available to the Traveller during their stay for any information and assistance they may need. In case of any complaint about the quality of the accommodation we advise the Traveller to contact the service provider and Agency as so as possible to resolve the problem.

The Traveller is responsible for the cleanness of the accommodation. The service provider is not required to clean and tidy up, or to take out the garbage during the whole stay of the Traveller.

The service provider will change the bed linen, cleaning products, kitchen cloths, toilet paper and towels every 7 days. Unless if otherwise specifically agreed in advance.

 The service provider is neither obliged nor responsible to allocate free time or to entertain Traveller.

The Traveller is obliged to take care of their personal belongings and valuables left in the accommodation. The service provider will not be responsible in the case of any damage or disappearance, we advise the guests to always lock the doors and windows when they leave the accommodation.

The service provider does not have the right to enter the accommodation during the absence of the Traveller, exception given to stop damage or danger occurring in the accommodation. In this case the service provider needs to inform the Traveller about it as soon as they come back at the accommodation. If the service provider has any reason to believe that house rules are and been violated, the Traveller has to let them enter the accommodation in order to check the situation.

 Pets are only permitted with the permission of the service provider and Agency. Bringing pets without prior announcement is not permitted; the service provider and Agency have the right to cancel the reservation. The Travellers are responsible for any damage caused by their pets, and have to clean the excrements left inside and outside the accommodation, as well as in the vicinity of the accommodation and on the beach. If it was agreed that the pets stay outside the accommodation the travellers do not have the right to let them enter the accommodation.

 It is not permitted to bring any weapons, inflammable, explosive substances and products with strong or unpleasant smells into the accommodation. Cooking and electrical appliances are not permitted without prior agreement from the service provider.

 The Traveller is kindly asked to take care of the accommodation and furniture situated inside and outside. The Traveller is not permitted to move furniture or to transport it to another accommodation, outside or to the beach (the kitchen chairs to the terrace, cutlery to another accommodation unit, towels or blankets to the beach, deck chairs from the swimming pool to the beach ...).

The use of any appliance or equipment not included in the price of the accommodation (barbecue, garage ...) is possible only with agreement of the service provider.

When the Traveller leaves the accommodation they have the obligation to close the shutters, switch off the lights and electrical appliances, and close the gas and water. As well the Traveller is asked while they are outside not to leave the air-conditioning on if it is not necessary, and to close doors and windows while it is in use. It is not permitted to cool down foodstuffs and drink by leaving them under running water. It is forbidden to throw waste in the toilets or in any other place not predicted for this purpose like outside the accommodation or vicinity.

 It is strictly forbidden that any people other than the Traveller stay inside or outside the accommodation. If any other person which is not declared at the moment of the reservation and are present in the accommodation, the service provider and Agency have the right to cancel the reservation of all the Travellers. Travellers staying in the accommodation which were not declared to the service provider do to not have the right to enter accommodation without prior agreement.

Traveller, who accidentally or intentionally damage property, will have to reimburse the service provider the full amount of the occurred damages. The service provider can ask the Travellers to leave a security deposit on their day of arrival. The deposit will be refund to the Travellers in total on the day of departure only if they leave the accommodation in the same state as they found it. If the service provider requests a security deposit, the Traveller will be informed about it when making reservation and receiving the pro form invoice.

If the Traveller intends to arrive after 20:00 on the first day they have to inform the Agency about it.

On the day of departure the Travellers  have to vacate  the accommodation by 10:00am, in order that the service provider  have  time to prepare it for the next Travellers arriving at 14:00am. The Traveller has the obligation to leave the accommodation in the same condition as they found it, tidy and undamaged.

The Traveller is requested not to disturb the peace of the service provider and other Travellers from 14:00pm to 17:00pm and from 22:00pm to 8:00am.

The service provider and Agency can cancel a reservation for Travellers who do not up hold the house rules. In this case the Traveller will be charged for the entire amount of the reservation, regardless the shorter stay.

When starting to use the accommodation it is assumed that the Traveller is familiar with the house rules and that they agree with their conditions and obligations. Any problem that cannot be solved on the spot with the service provider or Agency will involve police intervention or tribunal court of Korcula. Complains will be considered only if reported during the stay. Subsequent complains will not be considered.